Company: Al Tayer Retail
Function: Lifestyle Retail
Location: Riyadh, Saudi Arabia
Closing Date: 04-Nov-2014
In 1981, two people decided to change their world. With the arrival of a new family, David & Luisa decided that the best out there wasn’t good enough and an idea was born – Mamas & Papas.
Mamas & Papas, the international designer nursery brand, offers an exclusive choice of affordable luxury nursery products. Mamas & Papas offers a complete range of ready-to-wear items for mothers and babies, award-winning travel and transportation systems, furniture, toys and gifts, and much more. The brand offers a unique blend of style, comfort and safety effortlessly becoming a favourite amongst discerning parents and stylish mums.
We are looking for an experienced and passionate Store Manager to join Mamas & Papas for a new store opening in Riyadh. Working with our store team, you will be responsible for excellent customer service through effectively managing the department team. Your responsibility will also be controlling and monitoring Store operations. This will include driving sales, merchandising and stock control in order to achieve the department targets.
The ideal candidate will be a passionate and enthusiastic individual who wants to lead a team to be successful. A keen interest in children products is essential and you should be able to recommend our products to our Customers. You should be able to communicate with colleagues, senior managers and customers alike.
You should be well groomed and have excellent Customer Service skills
Skills and Experience:
You should be able to show your experience in achieving excellent standards of customer service by directing and coaching the sales team, and leading by example on the shop floor. This will include experience in motivation, training and managing poor performance of staff and products.
You will have a background in analysing sales data and making commercially based decisions.
A Customer service background is essential and you should be able to give examples of when you have dealt with the Customer journey effectively.
An understanding of Visual merchandising would be beneficial.
You should have experience in managing stockloss and reducing shrinkage in store and be able to give examples of when you have done this in previous positions.
An excellent command of the English language is essential.
High school qualification is preferred.