The primary focus of the role will be to achieve and exceed allocated unit sales targets, by ensuring maximum customer satisfaction.
Your main duties within the role include the following:
Achieve or exceed sales targets which can vary monthly
To retain maximum vehicle profit retention and sell vehicle add on accessories
To ensure 100% referral to Business Manager to maximise F&I and products
To maximise individual & team contribution of Customer Service Values in line with company expectation
Ensure all customer data is captured accurately and fully uploaded on to Fastrack
100% attendance and time keeping to ensure customers are dealt with throughout business opening hours
Adhere to all company rules and regulations
Build on and retain relationship with existing & conquest customers long term
Understand and fully implement Sales Process
Understand and achieve KPI’s
Sales Volume: Achieve and maintain the Company prescribed sales standards for his/her area of operation, which improves and maintains company and brand image and prestige
Business Objectives: Achieve or exceed the allocated sales target
Skills and Experience:
The ideal candidate will have the following qualifications:
Hold a full, clean UAE driver’s license.
High school diploma or equivalent
Minimum 2 years’ experience in automotive industry
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.