Presales Consultant Middleware

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    POSITION SUMMARY:
    The incumbent will be responsible for supporting assigned channel partners via training, pre-sales, demonstrations, RFP assistance and also supporting recruitment of additional channel partners. Goals will be to accelerate a channel partner becoming self-sufficient with their certified Infor products, and to support sales such that license fee targets are exceeded.
    JOB RESPONSIBILITIES:
    • Train channel partner staff by example –supporting (and occasionally leading) pre-sales process with channel partner and their prospects.
    • Become the trusted local Infor expert for the product set and leverage other Infor global knowledge.
    • Understand prospect needs and determine how Infor solutions will provide value and help architect the proposed solution with channel partner accordingly.
    • Prepare and respond to RFQ/RFP’s with channel partner
    • Prepare and deliver industry specific sales presentations with channel partner
    • Build and deliver detailed and high level industry specific product demonstrations, including demonstrations based on customer data, or standard example data with channel partner
    • Contribute to the development of standard industry specific demonstration platforms for the product solutions
    • Assist in the development and training of other Infor presales consultants as required
    • Work in a team environment – Infor and channel partners.
    • Explain product features, but more importantly, solution benefits and the unique Infor value proposition
    • Share product knowledge with other Infor Solution Consultants regularly.
    • Work with other Infor Solution Consultants to maintain highest quality demo data.
    • Maintain a high and accurate level of knowledge of business concepts, business processes and structures and efficiency factors – in multiple vertical industries in order to demonstrate ways of increased performance and business excellence for prospects
    • Write and make use of competitive analyses· Gather market/business requirements as input to Product Development process
    • Formally approve proposed solution including complex sales
    • Support recruitment of new channel partners
    • Co-ordinate Infor and channel partner resource and take part in training events for partners such that they become accredited and acquire self-sufficiency
    • To monitor and report on application knowledge and product skills of sales, pre-sales and post sales channel partner resources.
    • Facilitate and manage business development, accreditation, training plans for each channel partner.
    • To act as local advocate for channel partner product technical problem resolution
    • Represent Infor at Infor or channel partner marketing events
    • Assist channel partner to technically qualify prospects
    • Responsible for monitoring channels technical operations as well as raising all client issues to senior management and executives as necessary.
    • Represent Infor solution strategic positioning with channel partners and externally
    • To keep abreast of developments affecting the industry and the duties of the post through attending training (either residential or non-residential) as required
    Additional role context:
    • Frequent travel to channel and customer locations for sales support, management and assistance.
    • Working within a global matrix organization
    • Managing complex relationships in different cultural environment
    • Compliance with all internal processes and procedures (eg. Pricing and Legal Paperwork, Sales reporting, IPN agreements)
    • Leveraging and contributing to overall sales and business development activities
    • Working to tight deadlines, particularly quarter end
    • Managing multiple resources and coaching sales support teams with other pressing deadlines
    EDUCATION & EXPERIENCE:
    • Solid experience in Pre Sales/Business Consulting with relevant University degree preferred
    • Ability to communicate effectively in English and preferably Arabic
    • Successful track record in software or solution pre sales/business consulting
    Job Title Presales Consultant middleware
    Department Sales
    Requisition Number EMEA-3438
    Country United Arab Emirates
    Location United Arab Emirates, Dubai,203, Building No3
    Interested? please send your CV to harald.been@infor.com. Only selected candidates will receive response