Business Development Manager

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Job Purpose
 As the Business Development Manager – Non Air GSAs and LHDB, you will be responsible for planning, directing and managing the sales strategy for Non-Air GSA’s and Luxury Hotels by dnata (LHBD) suppliers in order to achieve and exceed sales targets for dnata Travel, external travel trade and direct consumer across the GCC region
Key responsibilities include: 

 Define and implement an overall strategy to maximise profitability of the department, as well as an account management strategy for each Non-Air GSA and LHBD supplier within the GCC region which is relevant to each supplier/account. Ensure that all travel agents and corporate companies within the region are prioritised with planned sales calls in order to achieve the short and long term revenue growth strategy.

Defining and implementing the marketing and promotions strategy of GSA and LHBD suppliers including negotiation of contracts.

 Identifying new GSA and/or LHBD products that add commercial revenue value, fit into the long term business strategy of dnata Travel, match source market needs or trends, within agreed criteria.

 Directing, managing and monitoring the activities of Senior Sales Executives to appraise and assess monthly targets and performance.

 Managing operational and reservations issues concerning GSA and LHBD products from travel trade and direct consumer across the GCC region.

Co-ordinating training for GSA and LHBD products for dnata business units and external travel agents within the GCC region.

 Conducting market research on competitors’ activities within the territory on pricing, promotional and other commercial initiatives and give feedback / recommendations to Manager – Non-Air and suppliers.

 Preparing a monthly report on products and services Sales vs. Targets / media exposure and future strategies to be distributed timely to all GSA and LHBD suppliers.

Qualifications & Experience

 Degree or Honours (12+3 or equivalent) with 8+ years of sales and account management experience in the Travel industry.Knowledge/skills: Leadership skills, keen commercial judgement and decision making in both supplier and sales account management. Must display quality analytical, strategic thinking and negotiation skills with capability of consistently meeting commercial deadlines. Excellent interpersonal, communication and account management skills. Must possess an excellent knowledge of Geography and clear understanding of the tourism industry. Prior experience and awareness of the Middle East market in the hotel/ airline or travel industry

Job Category : Travel/ Ticketing & Reservations

Primary Location : United Arab Emirates

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