Beauty Advisor- Russian Speaking

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Job outline

Provide a complete shopping experience for our customers, involving deep product knowledge and excellent service & ensure the correctness of the specific brand merchandise in the dedicated shelves.

 

Key Accountabilities

Broad Responsibilities

Your primary responsibility is Customer Service: always follow 5 rules of 1st Class Service

Work to make customers, not just sales, and learn to sell by satisfying customer needs

Greet customers promptly and courteously as they enter the store

Direct customers throughout the store or to the specific area the customer request

Whenever possible find out the specific needs of each person that enters the store

Give accurate and current information and if the correct information is not at hand, do everything possible to provide an answer before the customer leaves the store

Understand the Dufry Retail Philosophy and the spirit of the returns policy

Maintain a positive and cheerful attitude and cooperate with and support other team members

Merchandising and Maintenance

Check stock daily to ensure that all specific products are adequately stocked and available for customers

Ensure that all merchandise (of particular brand) is displayed nicely and orederly and featured merchandise prominently displayed in each section.

Help the Supplier by suggesting alternative locations/display for products

Maintain  store & Brand Image by adhering to the dress guidelines as outlined in the Brand Employee’s handbook

Maintain a clean and well organized back stock as well as employee break area

Update your knowledge of newly introduced products

Ensure brand promotions are properly set up & performed, Be Informed by the Assortment Manager on the actual & future promotions.

Operations

Practice security measures that help prevent theft, understand the procedures for handling shoplifters and practicesafety consciousness at all times

Collaborate in full enventory counting with DUFRY teams.

Training and Employee Development

Set and achieve goals during each review period

Take advantage of the training opportunities that are offered either by the Supplier or by DUFRY

 

Requirements : Experienced Required

Essential         : Only  Russian Speaking ladies with  2 years of shop work experience.

Desirable: experience with specific brand or brand specialist

 

Job location   : Sharjah,United Arab Emirates

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