Air Operations Associate


    Air Operations Associate

    Dubai Local Operations
    Ref.: DC-057065

    We Offer

    Damco is an international and dynamic company, and offers a great opportunity for a career in the A.P. Moller Maersk Group.

    We offer an excellent remuneration package and company benefits, and support your development through development programs and training.

    Key Responsibilities

    Air operations associate will be responsible for planning & executing operational activities related to Air/Sea-Air Operations and will involve all the file management & operations activities post booking including air procurement.
    o Own all Air Operations activities under file management for the customers under purview.
    o Key Activities:
    o Participate in tenders / RFQ , internal and external sales
    o All File management activities post booking,
    o Documentation
    o System Updates
    o Operational finance
    o Proactive communication with customer service in case of
    o Support customer service in customer query resolution and
    exception handling
    oPlan Shipment
    oCargo Arrival Notice / Pre-advice
    oPerform Airline Booking
    oReceive Cargo
    oReceive & Prepare Shipping Doc.
    oUpdate systems and create draft HAWB/ MAWB & send for
    oAmend HAWB/MAWB if required and prepare the final

    Who we are looking for

    The incumbent has to act as the owner of the job file and will also be responsible for creating & updating of shipping documents & Customer Invoices in the system. This role will need to closely coordinate with customer service, program managers, VAS team, and carrier booking team members as necessary to ensure that best in class service is given to our customers.

    • At least 2 years experience in a large operations / customer service teams with minimum 1 year
      experience in the Logistics sector with Air Import and Export Operations experience
    • At least 1 year experience in the logistics sector with Air internal sales and procurement
    • Complete knowledge of Kewill & MODS, FACT

      About this company

      Damco is one of the world’s leading third party logistics providers specialising in customised freight forwarding and supply chain solutions. The company has 11,000+ employees in more than 300 offices around the world and a global presence in about 100 countries. In 2013, Damco had a net turnover of USD 3.2 billion, managed 2.8 million TEU of ocean freight and supply chain management volumes and air freighted more than 225,000 tonnes. Damco is part of the Maersk Group.